I don't want an upgrade

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  mommixed · Member · Jan 29, 2015 at 6:44 am

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  Dear Sir or Madam,
  I tried your premium test version for two weeks and decided not to upgrade. I cancelled the upgrade in time and today I received a billing email. I will NOT pay this.
  I cancelled it and I also answered your question why I want to cancel. I think it is too expensive for the small amount of extras you get. Today I tried to cancel it again, because I got your mail, that something went wrong. When I tried to, there was the information, that something does not work and i should contact the support.
  I want you to stop my premium upgrade immediately. Please contact me as soon as possible.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jan 29, 2015 at 12:14 pm

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  Hi there,

  You successfully cancelled the Premium upgrade, and your upgrade payment was refunded. You can view a refund receipt on your Billing History page.

  Please note that it may take up to a week for this refund to appear on your bank statement.

  If you have any questions or concerns about this, please let me know!