I don’t want this servicd

• 

  ryanfhobson · Member · Sep 5, 2021 at 12:27 pm

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  I just got charged $48
  I don’t want or use your service.
  Please issue me a refund immediately.
  Thank you.

  Site: Francois tattoo studio.Wordpress.com.
  Correct account: Unknown

• 

  aisajib · Member · Sep 6, 2021 at 4:47 am

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  Hi there!

  It looks like the charge took place on a different WordPress.com account, not the one you were logged in to. Please log out of this account and log in to the correct one and then follow the instructions here to cancel the subscriptions and get a refund: https://wordpress.com/support/manage-purchases/#cancel-a-purchase

  Make sure to do so as soon as possible to get a refund. Here’s our refund policy: https://wordpress.com/support/manage-purchases/#refund-policy

  If you’re unable to get into the correct account, please follow the steps below:

  1. Locate the transaction ID for the payment made to WordPress.com. Here’s how to locate it on your credit card statement: https://wordpress.com/support/billing-history/#on-your-credit-card-statement
  2. Send us the transaction ID using the account recovery form here. Do not post the transaction ID on this forum.

  Once we have the transaction ID, we’ll get back to you via email to help you log in to the correct account.

  If you’re unable to locate the transaction ID on your credit card statement, please enter the details of the payment on this site: https://wpchrg.wordpress.com/ – then you can contact billing support directly on that page.

  Feel free to let us know if there’s anything else you need and we’ll be happy to help.