I have a charge of £52 on my account and as far as I am aware I have no charges to WordPress

• 

  henryjlloyd · Member · Apr 4, 2021 at 12:54 pm

  • Copy link
  • Add topic to favorites

  I have received a charge of £52 to my bank account and have no clue where it has come from. I have frozen my bank card as the transaction was pending as a result. I have no subscription to WordPress products so have no clue where it will have come from

• 

  staff-totoro · Staff · Apr 5, 2021 at 1:03 am

  • Copy link

  Hi there,

  I can confirm I see no billing activity on this end: https://wordpress.com/me/purchases/billing/

  Is it possible you made your purchase under a different login? Can you please fill out the form here to the best of your ability to let us know more info about this transaction? https://wpchrg.wordpress.com/

  If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you send a direct message to our billing support team, and from there they will reach out to you directly via email.

  Hope this helps point you in the right direction!