I have a new website with the same email

  • Unknown's avatar
    mawglam · Member ·

    I used my regular email address for a new WordPress site. On activating Jetpack for the new website I found out that I had used the same email for my old WP site which I had activated Jetpack on. I know longer use this old website but I am unable to log into the jetpack for the new website due to the old registration.

    If I delete the old WP site, I will not be able to use the email address to sign into Jetpack until after 30 days according to the instruction that I saw.

    Please what should I do?

    I am unable to log into the into Jetpack site in my new worpress site because I had used my email (email visible only to moderators and staff) to open it. Can this email be deleted on Jetpack from this this Mawglam account?

    I don’t have a site linked to this WordPress.com account

  • staff-totoro · Staff ·

    Hi there,

    It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

    https://wordpress.org/support/plugin/jetpack/

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