I HAVE A PAID FOR PLAN!!! HELP!!!

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  rikki148 · Member · Apr 22, 2017 at 5:27 am

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  I’m trying to get logged back into my PAID plan. Somehow I’m logging into what looks like the right theme setting, but it is showing I’m on a free plan, and it won’t let me access my dashboard. Please contact me.

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  staff-ozmodiar · Staff · Apr 23, 2017 at 4:07 am

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  Is castleandrews.com the URL if the site you are trying to log into?

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  castleandrews1 · Member · Apr 23, 2017 at 5:21 am

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  Yes, somehow I was able to get signed back in. I think my problem is that I tried to change my email address that was on my account a while back and life went crazy from there. I ended up having two different sites, and every time I tried to log in life got confusing. So I made the mistake of trying to delete one and now life gets distorted. And see, good example, your response to me went to the “old” email address. Just happened that I had to come in to verify a change for another site. So I don’t know how to get it right again. Thank you for your response. If there is a guru somewhere that can help me get this mess cleaned up? Would you have him/her call me? Thanks!

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  staff-ozmodiar · Staff · Apr 23, 2017 at 3:53 pm

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  I think your best bet would be to contact us via our livechat system so that we can help you get this sorted out. Please use this URL:

  https://wordpress.com/help/contact

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  castleandrews1 · Member · Apr 23, 2017 at 8:07 pm

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  Awesome!

  Thank you so much.

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  castleandrews1 · Member · Apr 25, 2017 at 1:02 am

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  I connected with Live Chat, and they were able to help me get where I needed to be. Thank you so much for your suggestions and time.

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  staff-ozmodiar · Staff · Apr 25, 2017 at 4:05 am

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  Great to hear!