I have a website through yahoo small business platform – but it was converted to a WordPress

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  darkstorm35 · Member · Jun 10, 2021 at 3:08 am

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  I can’t gain access to my website

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  staff-mckluskey · Staff · Jun 10, 2021 at 6:45 am

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  Hi there!

  What’s the address of the site you’re trying to access?

  Please note that these forums are for WordPress.com-hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out, and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/.

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  darkstorm35 · Member · Jun 10, 2021 at 12:41 pm

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  My site had the powered by WordPress logo in the footer but yet I can’t get access to the admin portal/ thanks fir any assistance.

  My site is:

  https://www.workoutwithtrey.com/blog2/wp-admin

  http://www.workoutwithtrey.com

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  supernovia · Staff · Jun 10, 2021 at 5:09 pm

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  Hi @darkstorm35, got it. That site is hosted with a different service, but I think we can point you in the right direction. If https://www.workoutwithtrey.com/blog2/wp-admin and its password reset isn’t working, your host may be able to help you make backups and use one of these recovery options:
  https://wordpress.org/support/article/resetting-your-password/

  As long as you can log into your hosting account, you should be able to regain access. Then, if you need more help, head to to the forums for self-hosted sites at https://wordpress.org/support — or you’d be welcome to move your site here after regaining access. All of our plans include SSL hosting, maintenance, and security. And paid plans include direct support. You can learn more here: https://wordpress.com/support/com-vs-org/

  Cheers!