I have another account and i can not access it – no support response – for month

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  lovellshire · Member · May 25, 2026 at 1:23 pm

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  I have been trying to get into my other account to change email address – now that it has been a month of trying and filling out account recovery forms twice – also sent a letter explaining it in detail to 2 emails of wordpress – still no response – so i have created this account to post on the forum to get some help – what else can i do? – cheers Wayne

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  staartmees · Member · May 25, 2026 at 1:41 pm

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  First things first: what wordpress.com account are you talking about?

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  lovellshire · Member · May 25, 2026 at 8:53 pm

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  hi – for a webpage – Press.com Premium (formerly WordPress.com Explorer) – thanx

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  staff-jadezilla · Staff · Jun 2, 2026 at 12:07 pm

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  Hi there,

  I’ve replied to your account recovery request via email, so please check your inbox (and your spam/junk folder if you don’t see it right away).

  If you have any questions after reviewing the email, feel free to let us know there.

  Thank you!