I have been billed for web site hosting for this site. I thought I was just doing a trial website

• 

  gandymac65 · Member · Jul 21, 2021 at 10:13 pm

  • Copy link
  • Add topic to favorites

  I have been billed for web site hosting for this site. I thought I was just doing a trial website

  Site: (email visible only to moderators and staff).
  WP.com: Yes
  Correct account: Yes

• 

  staff-blorbo · Staff · Jul 21, 2021 at 11:22 pm

  • Copy link

  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com

• 

  gandymac65 · Member · Jul 22, 2021 at 2:13 am

  • Copy link

  can you please check the same thing for account
  gandymac65@wordpress .com

• 

  staff-mckluskey · Staff · Jul 22, 2021 at 6:45 am

  • Copy link

  You are currently logged in as gandymac65, and this is the account we checked.

  We won’t be able to further help you with this via forums, so please fill in the transaction details at https://wpchrg.wordpress.com/.

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction, we’ll need to get some additional information from you, which we cannot discuss here in the public forums.