I have been billed incorrectly for something

  • Unknown's avatar
    teacake88 · Member ·

    This is not my account for $110.18 charge?
    Merchant Name: WORDPRESS [redacted] Merchant Address: SAN FRANCISCO, CA , 941100000 Transaction Type: Purchase AuthorizationCategory: COMPUTER PROGRAMMING, INTEGRATED SYSTEMS DESIGN, AND DATA PROCESSING SERVICES

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    Please don’t post sensitive info like transaction IDs or credit card info here in the public forums.

    The transaction ID you provided is for the recent renewal of a Premium Plan on the site, labelconnoisseur.com. That site belongs to the username, briggs11

    If you’ve lost your login details for that site, you can use the username to reset your password here:

    https://wordpress.com/wp-login.php?action=lostpassword

    Make sure you log out of this account first.

    If you don’t receive the password reset email, please let us know.

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