I have been charged 51 pounds by WordPress and no idea why.

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  richsims1986 · Member · Feb 9, 2020 at 5:47 am

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  I don’t want to ask in public forums, I want to talk to your customer support people, but keep getting directed here.

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  staartmees · Member · Feb 9, 2020 at 6:37 am

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  You can check that charge at https://wpchrg.wordpress.com/. If you still have questiosn, you can use the contact form on that page.

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  kokkieh · Staff · Feb 10, 2020 at 6:56 am

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  Hi there,

  The account that you’re using to post here has never bought anything from us, and we don’t have a credit card on file for you which we could have charged, so if you’ve been charged it’s for a site that belongs to a different account.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/. You can also use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.