i have been charged a large amount from WordPress -need accounts assistance

• 

  deanc43ef899f7a · Member · May 20, 2026 at 3:36 am

  • Copy link
  • Add topic to favorites

  I have been charged a large amount from WordPress on my credit card, and I don’t know why -in my profile, there is no receipt available. I need accounts assistance -human please

• 

  justjennifer · Member · May 20, 2026 at 4:25 am

  • Copy link

  Hi there, you can look up the charge on this secure page, which will also give you the option of contacting the billing team if not found. https://wpchrg.wordpress.com/

  If you manage to clear the issue with the above, please post back here and let us know, or let us know if you need more help.

• 

  staff-terri · Staff · May 25, 2026 at 5:32 pm

  • Copy link

  @deanc43ef899f7a Hi there, thank you for reaching out and for your patience. Just letting you know that our billing team has received your WPCHRG request. For the sake of account security, we’ll continue to assist you through the email correspondence and will speak with you there.