I have been charged for an unused domain name
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Hi,
I have recently been charged for an unused domain name, which I am aware of was my fault. However, I would like to know how to cancel this premium subscription so that I don’t have to pay for it next year. I never received the emails saying it was going to be renewed, as I don’t have access to the email account that it must have been sent to.
How am I able to cancel the old version of the site when I am unable to access the email?
SOOO frustrating!
Thank you -
We have absolutely no history of domains, purchases, transactions, or billing activity of any kind under the account you’re currently logged into.
If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.
If you the charge is located using the above site, but you are not presented further options, please contact us via https://wordpress.com/support/contact/?whywasi=charged
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