I have been charged for something I did not order

• 

  jmogollon7 · Member · Dec 29, 2021 at 3:20 pm

  • Copy link
  • Add topic to favorites

  Hi I have been charged for something I did not order and would like to cancel, how can I talk with someone about it?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-mckluskey · Staff · Dec 30, 2021 at 11:59 am

  • Copy link

  Hi there!

  I don’t see any charges on the account you’re reaching out from. Do you know the address of the site in question?

  If you’re not sure what site the charge is for, please search for it at https://wpchrg.wordpress.com/.

  You’ll be able to use the Contact Us link on that page to contact our billing support team directly for further help with this – to track down the transaction, we’ll need to get some additional information from you, which we cannot discuss here in the public forums.