I have been completely locked out of my website

  • Unknown's avatar

    I unfortunately did not stay up to date on my website and now it will not let me sign in.

    Everytime I try to sign in I get this message

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    I want to learn how to fix this and sign in so i can update and modify my website.

    I don’t have a site linked to this WordPress.com account

  • Hi, can you send a link to the site? If it isn’t hosted with us, we can’t help much, but your host can likely restore a backup if you’ll reach out to them.

    If it helps, WordPress is free code. WordPress.com is a hosting service that specializes in that free code. We provide support, maintenance, SSL, and more for our users. You can learn more about the differences here:
    https://get.wp.com

    Hoping this helps!

  • Unknown's avatar

    Thank you for your response. Yes I have now learned the difference between wordpress.com and .org

    I hadn’t none before. I might have to look into switching hosts to keep things more streamlined.

    Thank you again

  • Unknown's avatar
  • Let us know if we can help! Just send a link and we’ll see what we can find.

  • The topic ‘I have been completely locked out of my website’ is closed to new replies.