I have been searching and searching… can someone please tell me if the custom

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  rooneyandmuldoon · Member · Jan 4, 2015 at 9:32 pm

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  customization included in premium?

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  rooneyandmuldoon · Member · Jan 4, 2015 at 9:37 pm

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  I am EXHAUSTED guys. Isn’t there some way that I can just “talk” to a “happiness engineer.” Because I’m not happy. Sorry.

  Pocket vs. Harmony: is the custom package included with Pocket because it is premium? I sure as hell can’t figure it out from the site. Yes, I am technologically rather ignorant.

  Thank you.

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  timethief · Member · Jan 4, 2015 at 9:39 pm

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  WordPress.com provides free blogs and hosts them free of charge. There are no bandwidth charges. All WordPress.com blogs come with 3000 megabytes (~3 GBs) of space for storing uploaded files and images. Free features are listed here https://en.wordpress.com/features/

  See here for details of all 3 plans http://store.wordpress.com/bundles/ offered by WordPress.com.

  customization included in premium

  Yes it is included see here to confirm Premium bundle details http://store.wordpress.com/plans/premium/
  Business bundle details http://store.wordpress.com/plans/business/

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Store > My Upgrades
  Your billing history will be at Dashboard > Store > Billing History
  Your options for payment are found here http://en.support.wordpress.com/payment/

  Note that the free plan and the Premium plan do not allow you to upload your own themes or plugins. WordPress.com blogs cannot be equipped for eCommerce transactions unless they have the $299. per year Business upgrade. https://en.forums.wordpress.com/topic/ecommerce-is-now-available-on-wordpresscom?replies=1
  See here for ecommerce details http://en.support.wordpress.com/ecommerce/

  Provided you are selling only what you yourself make or a service that you personally provide you have two options that require no upgrading.
  (1) Know that the only instructions that will work for posting a PayPal donation button on a WordPress.com blog are found here http://en.support.wordpress.com/paypal/

  (2) If you set up an Ecommerce site somewhere else online you can create a custom menu http://en.support.wordpress.com/menus/ and include a custom link to that site in it. http://en.support.wordpress.com/menus/#adding-custom-links

  Some bloggers create a contact form and after the people have made a PayPal donation they provide the link to a private page for downloading files. Maybe that will work for you.
  http://en.support.wordpress.com/pages/
  http://en.support.wordpress.com/pages/page-visibility/
  http://en.support.wordpress.com/paypal/

  Otherwise, no blogger initiated advertising is allowed on WordPress.com blogs. The only advertising program at WordPress.com is called WordAds and it’s for blogs on their own domains.
  http://en.support.wordpress.com/domains/
  http://en.wordpress.com/apply-for-wordads/

  Advertising outside of WordAds at WordPress.com is not allowed.
  http://support.wordpress.com/advertising/ Here’s what gets a blog suspended:
  http://wordpress.com/types-of-blogs/
  http://en.support.wordpress.com/advertising/
  http://en.support.wordpress.com/affiliate-links/
  http://en.support.wordpress.com/suspended-blogs/
  http://en.wordpress.com/tos/

  1. WordPress.com allows bloggers to insert text affiliate links within post and page content to most third-party affiliate programs, provided they are not the primary content of the site in question.

  2. Image affiliate links in posts and pages and any banners, affiliate links in sidebar or footer widget areas, are still considered to be advertising and are not allowed on WordPress.com blogs.

  A self-hosted WordPress site might be right for you. WordPress.org offers free software that you can install on a web server. You can upload and install themes and plugins, run ads, conduct ecommerce and edit the database. Learn about the differences here. http://support.wordpress.com/com-vs-org/

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  timethief · Member · Jan 4, 2015 at 9:40 pm

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  Isn’t there some way that I can just “talk” to a “happiness engineer.” Because I’m not happy. Sorry.

  All support docs are here http://support.wordpress.com These are our support options http://en.support.wordpress.com/help-support-options/

  This is a peer support forum where Staff and Volunteers work together cooperatively to provide WordPress.com support. Volunteers answer the majority of all support questions and when we cannot provide support we tag threads for Staff assistance.

  There is no phone support, and emailing support Staff means it takes longer to get an answer than posting to the support forums does.

  We are happy to answer your WordPress.COM questions right here in this thread. Please simply post exactly what you need help with into this thread, knowing there’s rarely ever a question posted here that has not already been asked and answered.

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  rooneyandmuldoon · Member · Jan 5, 2015 at 8:58 am

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  Sorry for my tantrum, or whatever that was. Just your typical trying to open a professional practice, still in school , behind on my house payments and just lost my boyfriend kind of mood. I really don’t mean to be rude.

  I appreciate your help a great deal, in fact. I was totally ignorant. Thanks to your help, it now has become so clear… Actually, when I started looking at WP a few months or so ago, it seems like customization was an option for some themes and not others. I was completely unaware of the three tiers of service.

  In fact, I had the term premium associated with premium templates. I wasn’t aware of premium accounts. A premium account is definitely the way for me to go, with a mental health counseling practice…

  But what is this about hosting? It looks like WP.com offers hosting, as well. That would be splendid. In fact, even though I’m not completely techno illiterate, as I’m sure you would surmise from this message, this is so confusing. And all of this info I couldn’t manage to find helps so much.

  Once again, thank you! Susan