i have created a blog and i paid money for premium but it is showing that their is no account.my account is not opening please tell me how to login into my account and i went to get my money back

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  mangoblue488 · Member · Sep 8, 2018 at 3:11 pm

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  i want my money back

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  gemmacevans · Member · Sep 9, 2018 at 9:31 am

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  Hi mangoblue488,

  The account you are logged in to hasn’t purchased any plans, which suggests you have another account. Could you try logging out of mangoblue488, then log back in using the email address your purchase receipt was sent to?

  If that doesn’t work, please send me a link to the site you paid to upgrade and I’ll be happy to look into this further. Please don’t share any transaction IDs here, a site link is the only information I need for now.

  Thanks!

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  mangoblue488 · Member · Sep 9, 2018 at 1:31 pm

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  sorry i did not have site link i paid for.i paid through my debit card amount was debited for premium member ship .please help to get my money or get back my blog account.please help me…please

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  gemmacevans · Member · Sep 9, 2018 at 3:10 pm

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  No problem, I’ve sent an email to the address on your Account Settings page and will follow up with you there for more information about the payment.

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  mangoblue488 · Member · Sep 9, 2018 at 3:36 pm

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  (redacted)

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  gemmacevans · Member · Sep 9, 2018 at 5:38 pm

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  I can see my email has come through so I’m going to close this thread in order to keep your support in one place — but I’ll continue to follow up with you by email.