I have lost my website
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I was making edits to a website called ‘https://appliedprobabilitytrust.group.shef.ac.uk/’ and tried to change the address to ‘Appliedprobability.org’ (which is our old website still online which I am trying to replace) but in doing this the website has vanished and I can’t get back to it. It keeps just saying ‘This site can’t be reached’.
It won’t even let me get back to ‘https://appliedprobabilitytrust.group.shef.ac.uk/wp-login.php’ and I am completely stumped.
My guess is I just need to re enter ‘https://appliedprobabilitytrust.group.shef.ac.uk/’ in the box I changed to make everything work again. But I can’t get into the wp-login to do it.
Someone please help.
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Hello, I’m sorry to hear that you are having trouble with your website. However, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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