I have lost pages from my website
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i have lost half of the pages from my website and it has reverted to an old version. I haven’t made any changes to it today, other than testing the online learning platform.
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I don’t see any WordPress.com sites under your account here.
What is the URL of the site with the problem?
NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/
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Thanks for getting back to me, I’m very new at this and I see that I’m using the WordPress software but it is being hosted by another company. I appreciate your feedback.
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Hi there,
Unfortunately we can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.
Instead your host (One.com) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. You can think of our company as an alternative to hosting at GoDaddy, but we did not create the WordPress software that they use
The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks at that forum have more experience with the WordPress variant that your host uses, and will be able to help.
Hope this helps point you in the right direction!
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