I have purchased a plan, but cannot access it. i am logged in, but it says my plan is 'free'

• 

  rambabushulka · Member · Sep 4, 2020 at 3:30 pm

  • Copy link
  • Add topic to favorites

  please help. i have purchased a plan on 8/12/2020
  [redacted]
  i am logged in here, and it tells me i have no plan.

• 

  staartmees · Member · Sep 4, 2020 at 4:07 pm

  • Copy link

  Are you sure you are logged in to the account owning that paid plan?

• 

  staff-doublebassd · Staff · Sep 4, 2020 at 5:25 pm

  • Copy link

  Hi there,

  You are logged into the wrong WordPress.com account. You’ll need to log into username maharishijyotishpanditsorg0078 in order to access your plan.

  Thanks,