I have upgraded to personal plan but it’s not showing

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  silkyspectrum29 · Member · Dec 9, 2019 at 4:33 am

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  I have upgraded to personal plan but it’s not showing. Please check and let me know. Thanks

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  justjennifer · Member · Dec 9, 2019 at 5:55 am

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  Hi there, for which WordPress.com site did you purchase an upgrade?

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  silkyspectrum29 · Member · Dec 9, 2019 at 6:00 am

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  I have purchased personal plan for mysilkspectrum.wordpress.com. My Reference ID is : [redacted by mod]. Please check with this.

  Thankyou

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  justjennifer · Member · Dec 9, 2019 at 6:06 am

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  Please do not post sensitive information like the ID number of your transaction in our public forum. That information can be used to take over your account.

  I’ve tagged this thread for Staff assistance. Thanks for your patience while they get back to you.

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  justjennifer · Member · Dec 9, 2019 at 6:08 am

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  Staff, I cannot view the user’s site for the large image that is blocking access to any of the blog posts.

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  silkyspectrum29 · Member · Dec 9, 2019 at 6:11 am

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  Than you for your assistance.

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  silkyspectrum29 · Member · Dec 9, 2019 at 8:09 am

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  Please reply as soon as possible.

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  silkyspectrum29 · Member · Dec 9, 2019 at 9:41 am

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  Please update as soon as possible. Thanks

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  justjennifer · Member · Dec 9, 2019 at 9:43 am

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  Hello again, Staff normally reply to threads tagged for their attention according to the timestamp. Each time you bump your thread it pushes your thread down in their queue. Please be patient. Thanks.

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  fstat · Staff · Dec 9, 2019 at 1:57 pm

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  Hi there,

  Your purchase hasn’t gone through due to an error with your card. Please contact your bank directly to resolve this. Also, make sure that your card is valid for international and online purchases.