I have't used the site and paid since October 2013.. Can you help me .. May have setup again in

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  suebayley3 · Member · Feb 7, 2015 at 11:34 pm

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  Hi
  Just looked at account. Not used.
  Friend is creating a website for me, and he is questioning why I want a blog as well.
  My first blog name was Myinnertribe.me
  Now I want to either get it created or cancelled.
  I am in the autistic spectrum and when I search for answers on Google.. I get stuck so easily because I don’t understand the language. I paid £70 in Oct 2014

  The blog I need help with is: (visible only to logged in users)

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  shawnajroberts · Member · Feb 8, 2015 at 1:54 am

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  Hi there!

  You still own this domain. You can see it here:

  https://wordpress.com/my-domains

  Are you setting up a new WordPress.com site? Or starting a new site with a different host? Once I know where you’re trying to move the domain, I can give you the right directions for doing that. Then you don’t have to worry about the Google results; I know that stuff can get pretty technical and complicated. :)

  Let me know if you have any more questions!

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  shawnajroberts · Member · Feb 10, 2015 at 7:31 pm

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  Hi there!

  I see you followed up with me through the feedback form. We do not offer phone support, but I’m happy to help you out here or via private email if you need more help.

  I’m not sure I understood your comment about the Premium plan, but I’m happy to clarify any questions you have about our upgrades. :)

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  suebayley3 · Member · Feb 10, 2015 at 11:18 pm

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  Hi email would be great.. What is your email or you could shadow me on line like Microsoft need when WordPress said I needed a new browser!
  Sue

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  suebayley3 · Member · Feb 10, 2015 at 11:19 pm

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  Or could we chat online when an issue arises? Sue

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  shawnajroberts · Member · Feb 11, 2015 at 2:59 pm

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  Hi Sue!

  I can send you an email. It will come from help@wordpress.com and you can follow up with me there.

  We’re currently experimenting with rolling live chat out to more and more users. I see you’ve chatted with a couple of our live chat happiness engineers over the past couple of days. If you’d like to have live chat available to you at all times, you have guaranteed access to live chat with the Business plan.