I just ordered premium but I want to cancel

• 

  serenasunset · Member · Jul 18, 2014 at 2:43 am

  • Copy link
  • Add topic to favorites

  I have my own domain. I want a worpress subscription to which I can map a domain. I subscribed to premium for $99 a year because I thought I had to, but I just saw on one of your support pages that I can map a domain for only $13 a year, so I want to cancel the premium order and just get the free with the $13 domain mapping option.

  The blog I need help with is: (visible only to logged in users)

• 

  staff-ozmodiar · Staff · Jul 18, 2014 at 3:08 am

  • Copy link

  I can help you with that. It would be faster if I just refunded $86, removed WordPress.com Premium, and left Domain Mapping set up for you.

  But if you would like, I can refund the whole $99 and you can set up Domain Mapping yourself.

• 

  serenasunset · Member · Jul 18, 2014 at 3:23 am

  • Copy link

  Yes, please just refund the $86. thanks.

• 

  staff-ozmodiar · Staff · Jul 18, 2014 at 5:26 pm

  • Copy link

  I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  domain mapping is still on your account and you should be all set.

  Please let me know if there is anything else I can do for you.