I logged out of my wordpress admin
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Wordpress.com doesn’t have phone support. What wordpress admin are you have problems with?
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I changed the url in the general section of the settings portion. I now cannot log into my admin. My client for whom I was doing the site cannot remember the host on which she made the website. I dont know how to get into the cpanel and make a change to the url
Is there anyone I can contact directly on wordpress and can they fix this
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Hi there,
We’re WordPress.com, the hosting provider and I believe you got us confused with the WordPress software. What’s your site’s address so I can try and find out what’s your hosting provider?
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Hi so the site’s original link is http://www.galata-consulting.com.
apologoes for a delayed response -
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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My client for whom I was doing the site cannot remember the host on which she made the website.
Based on WHOIS data, it looks like the site is hosted with 1&1:
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