I lose my website!!!

• 

  jeonghojune06 · Member · Sep 3, 2020 at 6:40 am

  • Copy link
  • Add topic to favorites

  I bought my domain from WordPress; nursing-pedia.com
  And after launching it and turning off the internet, I cannot access the administer page of my website and also I cannot find not only my web but even my purchase history from my personal page. I am very confused and I need your help desperately.

• 

  staartmees · Member · Sep 3, 2020 at 6:49 am

  • Copy link

  https://nursing-pedia.com/ is up an running. From what you tell it looks you are connected to the wrong account. As you have a paid plan, you can very easily restore access to your site using the Transaction ID at https://en.support.wordpress.com/account-recovery/

• 

  jeonghojunekim · Member · Sep 4, 2020 at 12:03 pm

  • Copy link

  Thank you so much!