I lost the pack up codes

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  rayanee26 · Member · Aug 13, 2021 at 2:06 pm

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  I’ve tried to access my account after I purchased a wordpress host to change my domain name, but I couldn’t and tells me to use a verification code that you’ve sent to my phone number, and I didn’t receive any code to my phone, and I can’t access the account either, note that, I didn’t change my phone number since I set up the account. Please I need your help to get access my account and continue using it.

  Site: https://contentplusservices.wordpress.com.
  WP.com: Yes
  Correct account: Yes

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  rayanee26 · Member · Aug 13, 2021 at 2:18 pm

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  My email address is: (email visible only to moderators and staff)
  my blog: https://contentplusservices972371090.wordpress.com/

  I’ve contacted you from another account because it doesn’t allow me to contact you from that account.

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  staff-doublebassd · Staff · Aug 13, 2021 at 7:01 pm

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  Hi there,

  I have sent a single authorization code to the email associated with the account, so that you can temporarily disable two step authorization and regain access to your account. The email is not the one you mentioned in your last post.

  Please let me know if you have any other questions or issues.

  Thanks!