I need a refund

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  thebhousesalon · Member · Aug 14, 2022 at 11:22 pm

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  I need a refund and have questions

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Aug 15, 2022 at 12:12 pm

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  Hello there,

  I can see a refund has been processed on this account and this can also be seen here: https://wordpress.com/me/purchases/billing

  What questions do you have? We’ll be happy to help with those.

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  thebhousesalon · Member · Aug 15, 2022 at 12:55 pm

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  Yes I saw that too however looking at my bank statement online yesterday I had a deduction from WordPress. Here is afar it says

  [REDACTED]
  Amount: negative one hundred four dollars and thirty five cents– $104.35

  Details
  Statement Description:
  [REDACTED]
  Date:
  8/14/2022

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  aleone89 · Staff · Aug 15, 2022 at 2:37 pm

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  Hello there,

  Many thanks for that additional information – it looks like this is with a different WordPress.com account.

  Are you able to access this account? If yes, this can be cancelled via https://wordpress.com/me/purchases/

  Many thanks in advance.