I need help cancelling

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  erinalphonso413 · Member · Jan 28, 2020 at 12:59 pm

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  I was just renewed for a year but don’t want to use the platform. I haven’t used it at all this year. Can I get this refunded please?

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  staff-zinnia · Staff · Jan 28, 2020 at 4:02 pm

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  Hi –

  The account that you’ve contacted us from has been deleted. There are no upgrades associated with it.

  Please provide the site URL that is connected to your renewal so we can take a proper look and evaluate the refund potential. Thanks.