i need help logging in

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  rizo1965 · Member · Feb 20, 2019 at 2:02 am

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  i have a web site i lost the log in credentials. please help

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  fstat · Staff · Feb 20, 2019 at 1:09 pm

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  Hi there,

  Can you please let me know your site’s address so I can point you in the right direction of getting support?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  philbakerlaw · Member · Mar 3, 2019 at 1:10 am

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  I was updating my website http://www.philbakerlaw.com and WordPress locked up and now I cannot login! My contact page has lost some of its content and it needs to be repaired asap. Please help!!
  I am getting error 303.

  Thank You!
  Lisa Baker

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  kokkieh · Staff · Mar 3, 2019 at 6:23 pm

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  @philbakerlaw,

  Please don’t post into old threads created by other users.

  https://www.philbakerlaw.com/ is not hosted on WordPress.com, so we cannot help with this. The password for that site has no connection to your WordPress.com account, but is stored in your site’s database on your hosting provider’s servers. We don’t have any access there to help you reset it.

  You can see the password reset instructions for your version of WordPress at https://wordpress.org/support/article/resetting-your-password/

  For more help with this, please post in https://wordpress.org/support/forums or contact your hosting provider instead.