I need help with a 'down' web site please call for help.

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  injusticeinsnoco · Member · Jul 15, 2017 at 3:13 am

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  Gold Bar Reporter is not working please call me about that

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jul 15, 2017 at 5:57 am

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  If you are referring to goldbarreporter.org that domain is currently not pointing to WordPressdotcom nameservers. If that domain has expired you will need to contact your domain registrar, which looks to be tucows.

  If you let your mapping/plan upgrade lapse here on WordPressdotcom, you will need to renew it under the username account that purchased the upgrade.

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  justjennifer · Member · Jul 15, 2017 at 5:59 am

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  If you are eligible for direct support from WordPressdotcom Staff via Live Chat and email, you will first need to log in with the username account that purchased the upgrade plan.

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  staff-doublebassd · Staff · Jul 16, 2017 at 3:12 am

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  Hi there,

  The domain mapping subscription has not lapsed here, so you’re good to go on this end. I would touch base with your domain registrar and make sure that everything is working properly on their end as well.

  Let me know if you have any additional questions.

  Thanks!