I need help with a site I inherited. I have a button on the screen that I need to alter, but can’t find where it is coming from.

• 

  rondebw · Member · Apr 6, 2022 at 5:04 pm

  • Copy link
  • Add topic to favorites

  I need help with a site I inherited. I have a button on the screen that I need to alter, but can’t find where it is coming from.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-totoro · Staff · Apr 7, 2022 at 12:30 am

  • Copy link

  Hi there,

  I do not see any sites under your @rondebw WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/sites.

  Is it possible you created your site under a different login with us or are using another provider like GoDaddy, Bluehost, Hostgator, etc. instead? What is the URL of the site you are needing help with?

  Happy to check in our system so we can take a closer look.