I need help with the theme causing error issues
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I can’t install a theme and continue to get error messages when I try to access bluehost or wordpress. I just get redirected to an error page.
WP.com: Unknown
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result we don’t have the ability to take a closer look at your site.
Instead your host (Bluehost) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com. The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/
The folks in that forum are more familiar with this kind of error and are in the best position to help you troubleshoot. Hope this helps point you in the right direction!
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