i need remove/delete account site for customers from wordpress.com
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Hello, i need help to remove/delete a account site for customers from wordpress.com.
On particolar mode the email address that customers use for registration service it’s now closed and no other information are available for acccess again in the site on line.
I need understand, I need to understand, who I can contact to have the customer’s account removed, as the customer has expressed the willingness to delete his existing profile / site.
I hope that some people can help me.
I remember that we can’t access inside panel for manage profile.
Thank you
Alex -
Hi Alex,
Please follow our Account Recovery guide:
Please note that if you aren’t able to provide any of the information mentioned in the recovery guide, then we won’t be able to help you recover access to it.
We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.
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