I need to be billed in EURO not DKK?
-
-
Hi there,
I have changed the currency under your account from DKK to EUR. Please let us know if you have any questions.
Thanks!
-
So why is it that you can change my settings but I cannot?
Is there any way to generate a payment link? Instead of having someone else having to login and make the payment.
-
Staff have the authority to change currency if for some reason the currency setting under the account isn’t matching the user’s current location, or if the user has moved and wants their currency to reflect the country they now reside in.
With things like VAT, exchange rates, etc., we prefer that the settings are best left to staff so that we can make sure that the currency setting reflects the user’s current country, whenever possible.
Is there any way to generate a payment link? Instead of having someone else having to login and make the payment.
Yes, it is possible to create a manual payment and send it your way. What upgrade were you wanting to purchase?
-
Maybe that should be noted somewehere because it took me a while to figure out how to get in changed and where to get in touch about this.
Any way, could you write somewhere private for the details. I am not going to discuss client names on a public form.
-
Hi there,
We did not ask for client names. We asked which upgrade you want to purchase. We’ll also need to know for which site in your account.
We can only send you a manual payment link to the email address connected to your account, and we can only add an upgrade to a site on which your account is an admin.
If another account needs to make the payment, the owner of that account has to log in and do it themselves, or open their own support request should they need help with doing that.
-
-
- The topic ‘I need to be billed in EURO not DKK?’ is closed to new replies.
WordPress.com Forums 