I need to can el upgrade purchase.

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  dawnbrown254274333 · Member · Jul 21, 2021 at 5:14 pm

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  For cancellation. I do not use the features like I thought I would.

  Site: Hometownbrowns.
  Correct account: Unknown

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  staff-blorbo · Staff · Jul 21, 2021 at 5:44 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  But, you can use that transaction ID you just posted to gain access to the account which was charged by following the steps at https://wordpress.com/support/account-recovery/#account-recovery-form

  Once you have access to the correct account, you can cancel and refund this from https://wordpress.com/me/purchases