I need to cancel the website

  • Unknown's avatar
    svbla · Member ·

    Hello, my website is: https://tennislove.site/
    It is a class assignment, and not the class is over, I need to cancel the website.
    I tried many times to call and emailed @ (email visible only to moderators and staff), it did not work.
    Please can someone help here?
    And do not charge me again!!!!!!!

    Site: (email visible only to moderators and staff)/.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

  • staff-blorbo · Staff ·

    Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Hostgator.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    To fully get rid of the site, you’ll need to contact your hosting provider: https://www.hostgator.com/help

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