I need to change my domain please.
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I accidentally entered my domain name as .com when it is really .net. I don’t own the .com. How can I edit the domain name that you have on file and for which I just paid my $13?
The blog I need help with is: (visible only to logged in users)
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Hi there,
Domain upgrades are always for the specific domain name you select when you purchase them. If there’s a mistake in your domain name, you can cancel the upgrade (for a full refund within the refund period) and then purchase the domain upgrade for the correct domain name. You can manage and cancel upgrades from Store > My Upgrades in your dashboard.
I see that you already purchased domain mapping for your .net domain name, so I went ahead and cancelled the .com domain mapping upgrade and issued you a full refund. Please note that it can take up to 10 days for refunds to appear on your bank statement.
Let me know if you have any questions or if I can help with anything else. :)
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Thank you so much! I love your title, “Happiness Engineer”. I am very happy with your quick response and the resolution. I am very happy, also, to not have to pay cash for my error. Another reason that WordPress rocks.
Cheers,
Chriseda -
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