I need to disable two step authentication

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  murmur5 · Member · Jun 4, 2014 at 10:05 pm

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  I changed phone without following the steps for two step authentication to still work. I can get into settings with verification by SMS but I am unable to disable 2 step so I can re-set it up with the new phone.

  The blog I need help with is: (visible only to logged in users)

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  thistimethisspace · Member · Jun 5, 2014 at 5:48 pm

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  Did you try using this guide? http://en.support.wordpress.com/security/two-step-authentication/#moving-to-a-new-device
  If required please complete the form for account recovery at this link https://en.wordpress.com/wp-login.php?action=recovery and submit it to the Account Recovery Staff so they can contact you by email ie. not on these public support forums which are available to everyone with internet access.