I need to trace these billing ids and what they are for on WordPress

  • Unknown's avatar
    prosperospen · Member ·

    I need to know what these charges are for and for what sites they cover.

    [redacted by staff]

    Thank you,

    Jeanette

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member ·

    You find the purchases for prosperospen at https://wordpress.com/me/purchases

  • kokkieh · Staff ·

    Hi there,

    These forums are public, and transaction IDs can be used to gain access to your account. Please do not post sensitive information like that here.


    @staartmees    , please tag a thread for staff if you see someone doing that, so we can remove the sensitive information.

  • kokkieh · Staff ·

    Those are PayPal billing agreement IDs. I’ve asked our payments team to look up if they are connected to any WordPress.com account, but in the meantime, can you please provide the dates and amounts for the transactions in question?

    Do you have any other WordPress.com accounts, or other emails that might have been used for a WordPress.com account? The forum automatically hides email addresses from everyone but staff when typed here, so it won’t be publicly visible.

  • kokkieh · Staff ·

    Okay, the 22A billing ID is for the account, ashown11. The only upgrade in that account is the domain, iamwrapxfit.com, which renewed last week Thursday.

    The other billing IDs are for the account nfbofmichiana for the domains nfb-michiana.org and nfbofmichiana.org respectively. Last renewal payment in that account was in December 2017.

    Let me know if you have any more questions about this.

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