I need to update ssl cert

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  chenhall · Member · Feb 26, 2021 at 2:04 am

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  I am having trouble doing this

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  staff-mckluskey · Staff · Feb 26, 2021 at 9:19 am

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  Hi there!

  Hi there!

  Since what you described wouldn’t be needed on WordPress.com, I guess you’re talking about a WordPress site hosted elsewhere; we are not able to help with those.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/.

  You will want to reach out directly to your registrar or host to get help with that.
  Folks here can also help: https://wordpress.org/support/forums/.