I Need To Update W3 Cache via FTP

  • Unknown's avatar
    gabeishere · Member ·

    Hello, I just finished the process of moving my website domains. While most of it went along seamlessly, there is one error coming from W3 Cache, which is a popular cache plugin.

    ‘FTP credentials don’t allow to write to file /var/www/wordpress-sources/5.3.2/wp-config.php’

    When I click ‘view required changes’ I see this:

    /** Enable W3 Total Cache */
    define(‘WP_CACHE’, true); // Added by W3 Total Cache

    Can you help with this? If you can, I would greatly appreciate it if you did, and if you can’t, please let me know who can :)

    -Gabe

  • Unknown's avatar
    gabeishere · Member ·

    “Can you help with this? If you can, I would greatly appreciate it if you did, and if you can’t, please let me know who can :)”

    Edit: I wasn’t aware that this was being posted to the community forums instead of a support team. Please disregardful this :p

  • fstat · Staff ·

    Hi there,

    Looks like you’re in the wrong forum. It appears that you’re using the open-source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

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