I never got my refund

  • Unknown's avatar

    Hello,

    On the 1rst of November, I paid a wordpress premium subscription for an amount of 99€. I realized after a while that it actually didn’t corresponded to what i really wanted for my blog. So i asked for a refund and you sent me an email saying that my refund had been treated and would appear on my bank account within 7 days.

    It’s almost the end of the month now and i still have not received my refund of 73€ on my bank account. I checked several times but there is still no sign of it.

    Could someone please help me and tell me how can i get my refund? Or who should i contact?

    Thank you

    The blog I need help with is: (visible only to logged in users)

  • I have processed the rest of that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

    Please let me know if there is anything else I can do for you and our apologies for any inconvenience.

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