I no longer want the premium plan because I am switching hosting companies and I cannot find store&g

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  libbystemple · Member · May 25, 2015 at 10:21 pm

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  Hi I was able to get to my dashboard and I was able to see the word store but I didn’t see ‘my upgrades’. I don’t want he premium plan because I switched hosting companies.

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · May 26, 2015 at 2:32 pm

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  Hi there,

  You can find your My Upgrades page here:

  https://wordpress.com/my-upgrades

  If you want, I can cancel that Premium plan for you. However, if I do that will also cancel your domain libbystempleretreats.com. Please keep in mind that canceling a domain means you give up ownership of that domain name. The domain name may not be released immediately, and there’s no guarantee that you’ll be able to register it again in the future.

  If you’d like to keep the domain and use it somewhere else, you can Move Your Domain to Another Host instead. In that case, I can cancel the Premium plan for you and you can pay just for the domain itself (C$34 total: C$24 for domain registration and C$10 for private registration) without the rest of the plan.

  Please let me know if you want to cancel everything (the plan and the domain) or if you want to cancel the plan and keep the domain, and I can take care of that for you.

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  libbystemple · Member · May 26, 2015 at 3:20 pm

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  OK just hold on before you do anything. I am in the process of keeping my domain name and getting rid of the premium plan.

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  rachelmcr · Member · May 26, 2015 at 4:51 pm

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  Sure thing! I see that Kristen helped you sort this out in a chat, so you now have your domain name without the plan. If there’s anything more I can do to help here, just let me know. :)