I only have read permission to my files but I need write permission, I think

  • Unknown's avatar

    Hi! I am trying to use a plugin (participants database) that requires creating and then writing to a directory /wp-content/uploads/participants-database/. It says this directory cannot be created.

    When I use the file manager Filester to go look at my files, it says they all only have read permissions, not write permissions, so I can also not create the directory manually (and, even if the directory was created, my plugin still wouldn’t be able to write to that directory).

    What I have seen online says to use FTP to alter the permissions and create the directory manually, but when I try to do that it fails to connect to wordpress. I’m not sure if I’m just missing something obvious, or what else I could try?

    Thank you

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    We can’t help with third party plugins. you must contact support of that plugin to solve this problem – https://wordpress.org/plugins/participants-database/

  • Unknown's avatar

    Okay, that makes sense, and I did contact them. But regardless of the specific plugin, I still do not understand how to make any of my files have write permissions rather than just read permissions.

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