I own Wordofthevine.com but have lost the hosting username and password.

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  marykaufmann · Member · Jan 5, 2022 at 9:15 pm

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  I have had Wordofthevine.com since 2012. I have lost the hosting username and password.

  WP.com: Yes
  Correct account: Unknown

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  staff-totoro · Staff · Jan 6, 2022 at 1:25 am

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  Hi there,

  I do not see any sites under your @marykaufmann WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.

  Is it possible you made your purchase under a different login? I can confirm that Wordofthevine.com is registered at WordPress.com but is under a different account and not your @marykaufmann login.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Hope this helps point you in the right direction!