I paid for plan and domain but its linked to my old WP account

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  marcindrag00 · Member · Nov 8, 2023 at 4:54 am

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  Hi,

  My new domain and plan are linked to an old WP account.
  I can’t log into the old WP account as its linked to the same email address as the new account WP created for me.

  I need someone’s help with this.

  Marcin

  Self-declared URL: http://www.offthehighway.life
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 8, 2023 at 7:10 am

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  Two wordpress.com accounts can’t have the same email address as the email address is the unique identifier on our platform.

  As you have a paid plan, it’s very easy to restore access to your site https://offthehighway.life/ by using the Transaction ID in the account recovery form. You find all info at https://wordpress.com/support/account-recovery/#account-recovery-form