I paid twice

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  ftb2121 · Member · Feb 28, 2019 at 11:04 am

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  Hello The amount has been withdrawn twice
  RECEIPT ID
  [redacted]
  [redacted]

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Feb 28, 2019 at 11:54 am

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  Hi there, you are posting in a public forum. Please do not add financial or personal information here.

  If you are logged in with the account that made the purchase here on WordPressdotcom, please visit our secure billing page at https://wpchrg.wordpress.com and enter one of those receipt ID numbers and from that page you will be able to directly contact the billing team.

  Let us know how that goes.

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  staff-zinnia · Staff · Feb 28, 2019 at 4:42 pm

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  Hi –

  Is it possible that the second charge was under a different user account? On the account that you’ve used here there has only been one $300 charge which we refunded on 2019-02-12.

  Please submit this form to us with those receipt IDs and the payment team will take a closer look at things. https://en.support.wordpress.com/contact/?whywasi=charged