I placed an order for 1 year including domain

  • Unknown's avatar
    thecontentwriteruk · Member ·

    Payment processed but it’s stuck on the ‘almost there – we’re currently finalizing your order screen so I can’t get on.

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    Sorry to hear about the issue you faced. It appears the payment did not go through for some reason. Would you be able to try this again by going to this link using a different browser? A different browser will eliminate the possibility that something on your primary browser was causing issues.

    You can also clear your browser cache before trying again. Here’s how to clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

    Let us know how it goes.

    I’d also like to take this opportunity to learn more about the site you’re creating with us. Would you mind telling us more about your new site? What’s the site for, and what features do you need on the site? Based on your site requirements, we’ll be happy to share specific guides and suggestions and help you accordingly.

    Thanks!

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