I purchased a website last month and have not been able to get in it since.

  • Unknown's avatar
    amgriffiths · Member ·

    How can I connect with a person directly, when I bought the premium package I did not get any info and I think that WordPress has a email that is no longer active. So, I have none of the info other than my receipt for my payment. This site I am using now is my free site.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hey there,

    I would be more than happy to assist you in regaining access to your account. If you could please fill out our account recovery form, we’ll definitely get in touch with you as soon as possible. You can use the Paypal transaction number on your receipt as proof of ownership.

    Please visit our support page for more information on recovering your account.

    Thanks!

  • The topic ‘I purchased a website last month and have not been able to get in it since.’ is closed to new replies.