I ran into trouble getting to astra starter sites and ‘Outdoor Adventure’

  • Unknown's avatar
    garykell · Member ·

    Following Tyler Moore’s very helpful tutorial vid, I bought hosting from HostGator, Installed WordPress, then had to upgrade my PHP to 7.4 on HostGator. On my dashboard I got rid of Permalinks and deleted pages. When I went to Appearances-Theme, and asked for Astra Starter Sites, nothing came up, but I opened Elementor. Then I went down to Plugins and Required Plugins, first it found nothing and then some came up, but it couldn’t find ‘Outdoor Adventure’. So I went back to Appearances-Theme, closed Elementor, found the Potted Plant website and selected it. Now that comes up as my website (gregknell4sanrafael.org), and I don’t know how to delete it, I want to have Outdoor Adventure so Tyler can help me change it. Also, the words ‘Not Secure’ are coming up on the toolbar before my site name. Please help me!

  • Unknown's avatar
    garykell · Member ·

    I was just reading my question and realized that my main mistake was selecting the Potted Plant website. I think if someone could tell me how to undo that, I could probably find my way back to finding the Outdoor Adventure site. This and how to lose the “Not secure” notice would really help. Thank you!

  • Unknown's avatar
    garykell · Member ·

    Hmm. No response and I need to get this site up. Guess I’ll have to look for help elsewhere. HostGator has a live phone help guy, does WordPress? I call 877.273.3049 and I’m referred here. If you can help, my email is (email visible only to moderators and staff). Thanks.

  • kokkieh · Staff ·

    Hi there,

    You are posting in the support forums for the hosting provider, WordPress.com. Your site is not hosted with us, it is hosted with HostGator.com, so we cannot help you here.

    For help with any issue related to your hosting, please contact HostGator support directly.

    For help with the WordPress software on your site, you can ask the WordPress.org community at https://wordpress.org/support/forums/

    And for help with specific plugins on your site, like Elementor, or help with a specific theme, like Astra, please contact support for that product directly.

    https://wordpress.org/support/plugin/elementor/

    https://wordpress.org/support/theme/astra

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