I requested a change to my admin email address but did not receive the email confirmation to finalize it

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  andrea197889904 · Member · Jul 17, 2018 at 1:19 pm

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  I requested a change to my admin email address but did not receive the email confirmation to finalize it. I am trying to contact support but it keeps pushing me to post here instead. Could someone give me some pointers to solve this?

  The blog I need help with is: (visible only to logged in users)

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  thesacredpath · Member · Jul 18, 2018 at 2:12 am

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  Hi there, it looks like from what I can see in our logs that you have gotten this resolved.

  Please let us know if you need further assistance.

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  andrea197889904 · Member · Jul 18, 2018 at 8:12 am

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  Sorry no, it isn’t resolved. I am referring to the email address under /wp-admin ‘general settings’ on my wordpress site. It never sends the confirmation email.

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  fstat · Staff · Jul 18, 2018 at 1:39 pm

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  Hi there,

  Your site experimentalspace.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by 123-Reg.

  We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can ask over at the WordPress.org forums:

  https://wordpress.org/support/

  If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

  WordPress.com vs. WordPress.org